Privacy Policy

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MDK Trucking respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, website, mobile applications, or communicate with us through any channel.

1. Information We Collect

We collect both personally identifiable information (PII) and non-personal data:

A. Personal Information:

  • Full name
  • Mailing address
  • Phone number
  • Email address
  • Government-issued ID numbers (e.g., CDL, DOT, MC)
  • Payment and billing details
  • Employment or contractor history (for drivers or applicants)
  • Location data (from GPS fleet tracking or driver apps)

B. Non-Personal Information:

  • IP address
  • Browser type and version
  • Operating system
  • Referral URLs
  • Access times and pages viewed
  • Device data (model, type, identifiers)

2. How We Collect Information

We collect information through the following means:

  • When you submit forms or request services
  • When you visit our website
  • Through phone calls, texts, or emails
  • When applying for jobs or submitting documents
  • From ELDs, GPS tracking, and mobile apps used in our fleet
  • Via third-party platforms (e.g., load boards, payment processors)

3. Use of Information

We use your information to:

  • Provide transportation and logistics services
  • Coordinate dispatch and delivery schedules
  • Manage customer relationships and support
  • Process billing, payments, and collections
  • Screen and onboard drivers or employees
  • Improve safety, compliance, and operations
  • Enhance our website and marketing strategies
  • Comply with state and federal laws (e.g., FMCSA, DOT regulations)

4. Sharing Your Information

We may share your information with:

  • Third-Party Vendors: ELD providers, accounting software, HR systems, IT support, insurers
  • Business Partners: Brokers, shippers, and consignees as needed to complete services
  • Government Authorities: FMCSA, DOT, IRS, law enforcement or other legal bodies
  • Contractors or Employees: On a need-to-know basis for operations or compliance

All vendors and partners are expected to maintain the same standards of data protection.

5. Third-Party Services

Our website or communications may contain links to third-party platforms (e.g., load boards, financial services, maps). These sites have their own privacy policies, and MDK Trucking is not responsible for their practices. You should review their policies before submitting personal information to them.

6. Data Retention

We retain personal data only as long as necessary for legal, operational, and business purposes. This includes:

  • Employment and tax records (typically 7 years)
  • Shipping and transaction records
  • Communication logs and support tickets

When data is no longer required, it is securely deleted or anonymized.

7. Your Rights and Choices

You may have the right to:

  • Request access to or a copy of your personal information
  • Correct or update inaccurate information
  • Request deletion (where legally permitted)
  • Object to certain types of processing
  • Opt out of marketing communications

To exercise these rights, please contact us at:
Email: [Insert Contact Email]
Phone: [Insert Contact Number]

8. Cookies & Web Tracking

We may use cookies, tracking pixels, or web analytics tools (e.g., Google Analytics) to:

  • Track website traffic and behavior
  • Understand user interaction and improve site performance
  • Tailor advertising or retargeting

You can control cookie settings in your browser. Disabling cookies may affect website functionality.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have collected data from a child without parental consent, we will delete it promptly.

10. Data Security

We implement robust physical, administrative, and technical safeguards to protect your information, including:

  • SSL encryption
  • Access controls and secure login credentials
  • Encrypted storage of sensitive data
  • Staff training on data handling

However, no system is completely secure. We cannot guarantee 100% protection against breaches or unauthorized access.

11. International Users

MDK Trucking operates in the United States. If you access our services from outside the U.S., you acknowledge that your data will be processed and stored in the United States, and subject to U.S. laws and protections, which may differ from those in your jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a new effective date. We encourage you to review this policy regularly.

13. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact:

MDK Trucking
5930 HOHMAN AVE STE 206 HAMMOND, IN 46320
Phone: 219-301-1177
Email: contact@mdktrucking.com
Website: www.mdktrucking.com